IT management Archives - DNA IT Solutions

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Taking care of IT

Taking care of IT DNA IT SolutionsTaking care of IT DNA IT Solutions

In every business there are certain essentials that are common to all.  Electricity, phone lines and access to banking are just a few.  The other essential element to any modern business today is IT.

Reliance on IT

With an increasing reliance on technology to run a business, it can be a scary place for many businesses.  Most organisations will have experts in finance, sales and marketing but it would be rare for a medium sized business to be able to hire a full time IT expert.

Your own IT Expert

Outsourcing elements of your business will be a common concept for most.  Many smaller businesses will outsource their accounting function.  If you are looking for expertise in certain areas that you are not familiar with there is no need to employ full time staff when you can outsource the management of this function.

A managed IT service provider (MSP) will have a team that consistently keep up to date on all the newest technology that is available.  They will have expertise working in many industries and may already be knowledgeable in whatever sector you are in.  They will know your requirements and objectives and work with you to achieve them.

Service Offered

As well as providing and fixing issues with computers and equipment, your MSP will provide a service that will enable you to perform with confidence.  Some little known areas that you may need assistance in are:

Users:  Your team are your best asset but they can also be a threat to your security – without them even knowing it.  Your IT partner will set authorised access levels for staff to ensure they can only access what they need to on a day to day basis.  They will make them aware of security threats, help protect their mobile devices and offer training on cyber security.

Security:  There are many threats to your business, not just the burglar but cyber criminals are a bigger worry.  Your IT partner will ensure you have the right layers of security to help protect you from a data breach or various viruses and malware that can bring your business to a halt.

Cloud:  You may have been considering a move to the cloud, but is it right for you at this moment in time?  Your IT partner will help you decide if you should migrate or stay as you are.  They will also help you look to the future and provide a solution that not only works today but is flexible enough to scale when your business grows.

At DNA IT Solutions we are an independent managed IT Service Provider.  We work with a variety of world class vendors.  This means we have many options at our fingertips to create a solution without putting pressure on you to purchase something in particular.

We offer advice based on our experience with the most popular technology available today.   We work with businesses large and small and all will get access to whatever they need.  We also discuss disaster recovery and help you put the plan in place around business continuity.

DNA IT Solutions don’t just offer back-up – we have your back!   For more information or a consultation please contact our team today.

5 IT Challenges your Business will Face

5 IT challenges DNA IT Solutions

Starting your own business is a challenge, growing it to become a successful business is an even bigger challenge.   There are many business challenges that we face and overcome every week, that’s what makes it so exciting.

The challenge of hiring great staff, the challenge of financing your dreams, the challenge of building your brand and making money are common to most businesses.  When it comes to IT within a business, that also comes with its own challenges.

Common IT Challenges

Based on our experience over the many years we have been meeting new clients to discuss IT, we believe that these are the 5 most common challenges that a business faces in this area:

  1. To retain a competitive edge

In order to keep up with your competitors you need to have certain systems in place.  If you want to access new markets, streamline your processes or launch new services you will need IT agility.  When you have to catch up fast and jump on opportunities as they emerge you need the IT infrastructure in place to do so.

  1. Technology that works for you

IT should be there when you need it but something you don’t have to think about.  You need reliable systems, proven technology and access to the best available products in the market.  You don’t need downtime or issues holding you up and damaging your reputation.

  1. Data secure but accessible by team

With more fluid work practices it is essential that you team can access data remotely but in a secure fashion.  You can’t afford a data breach or loss of information.  You must consider disaster recovery planning and ensure you have your data backed up securely with layers of security protecting it at every stage.

  1. IT budget and resources

While IT is essential to your business you may not think you have the budget to afford the best systems.  However, when you have a solution that is tailored to your needs you will only pay for what you need.  Fixed monthly costs that are priced for SMEs and offer cost effective enterprise technology available to all.

  1. Ability to grow

Your business will probably look much different in 5 years’ time.  That is why you need systems that are right for today and ready to grow for tomorrow.  Built with the future in mind will save you time and money in the long term.

 

Are any of these challenges familiar to you?   If you are struggling with IT and the challenges seem to great, then it’s time you spoke to our expert team.  We are ready to offer you a consultation and come up with solutions to suit your plans.

Why use a managed IT Service provider?

why use managed IT service provider DNA IT

When you make the decision to use a managed IT Service provider what you are actually doing is taking all your IT operations and putting them in the hands of an expert team to look after.

They are now responsible for ensuring that your IT systems are not only fit for purpose but are there for your business 24 hours a day.  They will monitor, manage and resolve any issue relating to the IT system and ensure you can get on with your business.

Reliance on IT

Many years ago when the reliance on IT was not the way it is now, it was sufficient to have a guy you could call when things went wrong.  He would hop into his van and drive to your office and fix your computer.  You may have had to wait a day or two for this, but hey, back in the day that was just the way it was.

As the years went on, it became a more complex situation as business came to be more reliant on technology.  This is when the IT professional started to be more pro-active by reviewing systems and trying to figure out what issues might occur and try to prevent them.

Benefits of IT Managed Service Provider (MSP)

Your MSP will know what new hardware, improved software, new technologies and better options for your business are available.  They will know what new security threats may be around and how to protect your data.  They will know your system, they will watch out for any issues or risk and address it before it becomes a problem.

As a smaller business you will now be able to access enterprise level technologies and support when working with the right partner.  Technologies that were only reserved for global brands not so long ago will be within your grasp.

Modern Enterprise

Every business needs technology and suitable IT systems to operate in the modern business world.  Reliance on IT is something that increases each day and if a smaller business does not keep up it will be passed by.  It is a complex area, you don’t have the time or the expertise to manage it and your time is too precious to be spent trying to fix an issue.

If your email goes down, if you lose data, all that downtime has a cost both financially and damage to your brand.   Can you afford the expense of not having a trusted IT partner today?

Put in simple terms – one of the biggest benefits of managed IT services is discovering and fixing problems before they can negatively affect your business.  If your systems are well maintained they will perform better, you will see less issues and have the benefit of increased performance in all aspects of your business.

If you are looking for enterprise level IT support at a cost effective price, then DNA IT Solutions may be the partner for you.  We manage all aspects of your IT, being a one stop shop for IT security, hardware, software, printers, cloud storage and much more.

What is the Modern Enterprise?

The Modern Enterprise DNA IT

DNA IT Solutions are more than a company that just fix computer problems.  We are a Managed Service Provider with a range of services suitable for modern business today.

We work with you, as part of your team to ensure your IT systems are suitable for your business and that they allow you to grow and function at the optimum level.

The modern enterprise looks a lot different from the office of yesterday.  With all the new functionalities come a need for many new types of service, all of which we provide.

Here are a few:

Help desk:  A team available to you whenever you need and always ready to help.  Somebody to identify what the issues are and either fix them remotely or send a technician on site should it be necessary.

Software as a service: Making sure you have the right software and maintaining it to the latest version.  Ensuring updates are done correctly with as little downtime as possible.

Printer management: Monitoring the printing activities and ensuring any maintenance or repairs are carried out quickly and efficiently.  Providing a more cost effective service by incorporating it into the overall service.

Storage and backup:  Storing business data in a secure location and ensuring that backups are done regularly and with the minimum of downtime.  Taking care that your information is easily accessible only by authorised people.

Disaster recovery: Should the unexpected happen, having a plan in place to get you back up and running is crucial.  Having the right procedures in place will mean getting back to business within hours not days and with as little loss as possible.

Customer web application: Offering you a client server software application which can be run in a web browser to make business processes run smoothly.  Applications designed for clients to suit their needs.

Surveillance:  Monitoring what is going on in your business 24 hours a day even when you are not there.  Protecting you and ensuring you have full knowledge of business activities even when working remotely.

Email management: Providing you with an email system that is not only fit for purpose but one that will be robust and not result in excess downtime.  Email is an important part of any business and a reliable system is crucial.

Telepresence: Not every worker is at the office from nine to five every day.  Systems are needed that are flexible for remote workers meaning that everybody is connected with a quality communication service.

Voice Networking: Having systems that allow communication at a low cost will be a great benefit to your business.  It’s important that the quality of connections are reliable also.

Monitoring:  It is important to react to issues, however, it is always better to be proactive to try and avoid the problems from happening in the first instance.  With remote monitoring, problems will be detected and resolved quickly.

IT  Security: Having the correct security level for all aspects of your business is vital.  Protecting data and protecting your business from attack is more difficult than ever and that is why expert help and top quality products are needed.

IT Department: Having an expert team to hand with a variety of skill sets is a huge advantage.  This allows smaller businesses to have access to a level of product normally only the largest of enterprises can access.

Professional Services: Having access to a team of industry experts will allow you to tap into a well of knowledge that can advise on IT strategies.  Important for your present business but also important when planning for future growth.

Vendor Management:  Having one contact for all relevant vendors will save time and hassle.  Having your expert team sourcing the best services and managing them effectively for you could end up more cost effective.

Infrastructure, servers & storage: Having the right solution for you for the time you are operating in but also having the flexibility to stretch and reduce when necessary will make financial sense.  Transitioning to the cloud or creating a hybrid solution or not moving at all, your IT expert team can guide your decision.

These are some of the services a Managed Service Provider like DNA IT Solutions can offer a business.  It’s a holistic approach that makes financial sense and gives peace of mind.  With clear monthly fees and a flexible can do attitude we are ready to show you what we can do for your business.

The modern office – is it an office at all?

Modern Office DNA IT

“A room or part of a building in which people work, especially sitting at tables with computers, phones, etc., usually as a part of a business or other organisation”, at least that’s what ‘office’ is described as in the Cambridge Dictionary. The reality of today’s office is very different of course, with agile and fluid working practices meaning modern organisations look very different in terms of how they work as well as where they work. Is your office keeping up with the times? Delve in and discover the modern office.

Hot-desking, home working and the end of desktops

Long gone are the days where we need to be at our desks in order to work. Laptops, tablets and mobile phones make it possible to work anywhere, leading to a rise in home and flexible working. With fewer people in the office at a given time, hot desking is becoming more popular, while some businesses don’t have a fixed base at all.

Connected working through the cloud

IT hardware is expensive to purchase, maintain and upgrade. Storing data on expensive, heat generating servers is now outdated as more companies move towards cloud networking and storage. Through cloud connectivity, workers can work on projects anywhere in the world, accessing key files and making real-time changes that are making us more productive than ever.

With increased power comes great responsibility

The modern office environment is great, but poses a risk in terms of data protection and security – businesses who operate online and out of the office are at a greater risk of data threats. Unsecured servers, malware emails and other security risks can all have serious consequences for your business.

How to move forward towards the modern office

With more and more businesses moving towards the cloud and more modern ways of working, it’ll be vital that your own organisation keeps up the pace. A trusted technology solutions company can help you to make the transition with ease, taking care of setup and installation as well as managing your service and providing ongoing support. A managed service can benefit businesses of all sizes, making sure your technology moves forward with you.

Get in touch with us at DNA IT Solutions for more information on transforming your technology to adapt to the modern office