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Managed IT Services make compelling business sense for many organisations and immediate benefits can be gained by outsourcing some or all of your IT operations to the right partner.
DNA IT Solutions provides specialist technology experts to advise, plan and implement proven solutions and develop IT strategies compatible with your organisations objectives.
OUR SERVICES
Managed DRAAS
Any significant downtime or unavailability for whatever reason, means lost business
vCIO Services
We provide expertise and advice that enable you to align your IT infrastructure with your business needs
Collaboration Solutions
With Office and SharePoint, multiple people can work together on a Word document, Excel spreadsheet, or PowerPoint presentation
Managed NOC and Helpdesk
Our Service Desk team are available up to 24 x 7 to respond to your end-users’ queries and action any service tickets raised
Advisory Managed IT Services
We take a partnership approach where we become part of your team
Managed Datacentre
Computing power and resources that were previously only available to large corporations are now open to SMEs as well.
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Managed IT Services FAQs
DNA IT Solutions’ Managed IT Services deliver proactive, enterprise-grade technology support and strategic IT management designed to keep Irish businesses running smoothly, securely and cost-effectively.
As a leading Managed Service Provider (MSP) based in Dublin with national reach, DNA IT helps organisations outsource all or part of their IT operations — from 24/7 helpdesk and network management to cloud backup (BaaS), disaster recovery (DRaaS), vCIO consulting and advisory IT planning — ensuring your infrastructure is robust, resilient and aligned with your business objectives.
With over a decade of experience supporting SMEs and larger enterprises, DNA IT’s managed services reduce downtime, strengthen cybersecurity posture and provide ongoing strategic guidance so you can focus on growth without being weighed down by day-to-day technology challenges.
1. What are Managed IT Services?
Managed IT Services involve outsourcing the day-to-day management, monitoring, and support of your IT systems to a specialist provider. This includes proactive maintenance, helpdesk support, security monitoring, backups, and strategic IT planning to ensure your technology runs smoothly and securely.
2. How can Managed IT Services benefit my business?
Managed IT Services reduce downtime, improve cybersecurity, and provide predictable monthly IT costs. By proactively managing your systems, businesses benefit from improved performance, fewer disruptions, and access to experienced IT professionals without the cost of an in-house IT team.
3. What Managed IT Services does DNA IT Solutions offer?
DNA IT Solutions provides comprehensive Managed IT Services including 24/7 system monitoring, IT helpdesk support, network management, cloud backup (BaaS), disaster recovery (DRaaS), cybersecurity management, and vCIO (Virtual CIO) advisory services.
4. Is Managed IT suitable for small and medium-sized businesses?
Yes. Managed IT Services are ideal for SMEs that need reliable, secure IT without the overhead of hiring full-time IT staff. Services are scalable, meaning they grow with your business while keeping costs controlled and predictable.
5. What is the difference between Managed IT Services and break/fix IT support?
Break/fix IT support reacts only after something goes wrong. Managed IT Services are proactive — issues are monitored, identified, and resolved before they cause downtime, resulting in better reliability, security, and long-term cost savings.
6. Do you provide 24/7 IT monitoring and support?
Yes. DNA IT Solutions offers 24/7 monitoring of critical systems and infrastructure. This ensures potential issues are detected and addressed early, often before users are even aware of a problem.
7. How do Managed IT Services improve cybersecurity?
Managed IT Services include continuous security monitoring, patch management, antivirus and endpoint protection, backup solutions, and security best practices. This layered approach significantly reduces the risk of cyber threats, data breaches, and ransomware attacks.
8. What is vCIO and how does it help my business?
A Virtual CIO (vCIO) provides strategic IT leadership without the cost of a full-time executive. vCIO services help align your IT infrastructure with business goals, plan technology roadmaps, manage budgets, and make informed long-term technology decisions.
9. Can Managed IT Services support cloud and remote working environments?
Yes. Managed IT Services fully support cloud platforms, remote working, and hybrid environments. This includes secure remote access, cloud backups, Microsoft 365 management, and ensuring staff can work safely and efficiently from any location.
10. How do I get started with Managed IT Services?
Getting started is simple. DNA IT Solutions begins with an assessment of your current IT environment, identifies risks and opportunities for improvement, and then designs a tailored Managed IT Services plan that fits your business needs and budget.