Remote Support

Get In Touch:  + 353 1 6510 300


When you operate as a team you need to have the best tools at your disposal to share and access information.  These tools should be easy to use and simple to access if you are in the office, on the road or the other side of the world.   In addition, these tools should also keep your critical company information safe.  That’s why DNA IT Solutions partner with the best companies to offer technology to suit the modern workplace.

With Office and SharePoint, multiple people can work together on a Word document, Excel spreadsheet, or PowerPoint presentation. Office has tools, such as comments, track changes, and activities for communication, clarity, and consistency. When everyone is working at the same time, that’s called co-authoring.

When you’re using Office and your document is on SharePoint, when everyone is done, you have a finished document, there’s no need to copy and reformat. When you’re working together, you can see where everyone is and what they’re typing – as though they’re typing on your device. For more info on what is required to make co-authoring work for you, see below.


Call Us:  01 6510 300
Outside Ireland: +353 1 6510 300
Contact Us

DNA IT – Suites 3&4, Plaza 212
Blanchardstown Corporate Park
Dublin 15, D15 FP90, Ireland

What is Microsoft Office 365?

Office 365 is a simple and cost-effective way to get access to an extensive range of cloud office services. The beauty is that it works with the tools you already know and are familiar using so it is easy to use and very straightforward to learn. Because it is cloud based you will always get the most up to date version.

Helping Business

Office 365 plans for business include services such as Skype for Business web conferencing and Exchange Online hosted email for business, and additional online storage with OneDrive for Business.

Microsoft Office 365 is available to access whenever you need to, at your office desk, when mobile or while working from home.

Users can install across multiple computers and across many devices such as smartphone or tablet. It is built with the modern office in mind and so has the flexibility to be there to support you.

The Applications

The fully installed applications include Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access. (Publisher and Access are available on PC only.). The suite can be installed on multiple devices, including PCs, Macs, Android tablets, Android phones, iPad and iPhone. When you have an active Office 365 subscription that includes the desktop version of Office, you always have the most up-to-date version of the applications.

Reliable and Secure Microsoft Office 365 is reliable, safe and secure. It is currently being used by thousands of organisations all over the globe, making it easy for them to work and compete in their markets.


What is SharePoint?

SharePoint is a web-based application that integrates with Microsoft Office. It is primarily used as a secure place to store, organise, share, and access information from almost any device. All you need is a web browser.

Easy to Access

A cloud-based service, hosted by Microsoft, for businesses of all sizes. Instead of installing and deploying SharePoint Server on-premises, any business can subscribe to an Office 365 plan or to the standalone SharePoint Online service.

Your team can create sites to share documents and information with colleagues, partners, and customers.

The Applications

SharePoint allows for storage and management of electronic documents.
SharePoint intranet is a tool that helps an organisation manage its internal communications easily.
SharePoint can be used as a team site to work on projects and share information. SharePoint Server hosts OneDrive for Business for storage and file sharing of documents.

What is Autotask Workplace?

Autotask Workplace is an enterprise grade File Sync & Share (FSS) solution purpose-built for business providing the security, mobility, and control your organisation needs to feel confident when accessing and sharing critical business information and collaborating amongst internal and third party team members.

Helping Business

AWP is flexible and open, designed for the specific needs of businesses of all shapes and sizes where control and management of cloud services are critical to maintaining business operations. It is an enterprise-grade cloud-based service that has 99.9% uptime with stringent levels of security certifications.



Autotask makes it easy and efficient to access and manage your data;

Workplace Online – browser independent web interface provides access to administrative functions as well as secure access to files and folders stored and shared via the AWP service.Workplace Desktop for Windows and Mac – the desktop agent runs silently

Workplace Desktop for Windows and Mac – the desktop agent runs silently
in the background, ensuring the latest versions of selected files and folders are synced and backed up to the AWP cloud and made available to you and team members from any approved device.

Workplace Mobile for iOS and Android – award-winning Mobile App provides secure access to files and folders synced to the AWP service. Use the built-in editor to modify files and ensure security while being mobile.

What is Dynamics 365?

Capture new opportunities across your organization when you bring people, data, and processes together with Microsoft Dynamics 365—intelligent business applications that help. This CRM system will help you gain knowledge about your customers so you can engage with them on a new level.

Helping Business

Build personalised experiences across all customer touchpoints from consideration to purchase. Anticipate and manage business needs with more intelligent processes and predictive guidance.


Give your employees familiar tools and actionable insights so they can do their best work. Innovate new business models, automate processes and shift from being reactive to proactive.

IT Solutions

DNA IT Solutions – ‘DNA IT offer solutions to help manage all aspects of your IT to enable you to concentrate on your business.  With our expertise we can ensure your systems are not just fit for purpose today but will be able to scale successfully with you as you grow.

Infrastructure –  ‘DNA IT consultants will evaluate your current IT infrastructure to identify gaps and understand your business challenges.  During the discovery phase we assess your needs prior to infrastructure upgrades of cloud migrations or key line of business application adoption. We spend the time to determine where you are, and where you need to be.’

Cloud – ‘Cloud is not a commodity. And no matter what you call it, computing doesn’t come out of the sky. It comes from physical hardware inside brick and mortar facilities connected by hundreds of miles of networking cable. And no two clouds are built the same way.’

Vendor Management – ‘Vendor Management is a one-stop-shop to manage and co-ordinate all your IT suppliers DNA IT can manage your suppliers of  phone systems, broadband provider, web provider, printing provider, computer and storage, network systems and software application providers.

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