Get In Touch:  + 353 1 6510 300
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Highly skilled Support 24/7

Our Service Desk team are available up to 24 x 7 to respond to your end-users’ queries and action any service tickets raised. Our monitoring tools enable our support team to remotely connect to your central servers, end-user PCs and networking systems to enable rapid investigation, diagnosis and problem resolution.

In many cases, the issues can be solved quickly without a site visit.  In the event that queries require an on-site visit, our mobile technical team will respond at your premises. All service desk requests are logged in our service management system and each incident is tracked with a unique reference number.

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Call Us:  01 6510 300
Outside Ireland: +353 1 6510 300
Contact Us

DNA IT – Unit J 2, Maynooth Business Campus, Maynooth,
Co. Kildare, Ireland.

CONTACT A PROFESSIONAL IT MANAGER TODAY

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SUPPORT YOU CAN RELY ON

We operate to the highest standards and all service issues are dealt with in a professional manner. Our team work together to solve any issues a customer may have to keep downtime to a minimum.

Our team consist of highly skilled and experienced technical advisors. Each of which has additional technical capabilities that allow DNA IT to have access to a skill set that is a very valuable asset to the business and our customers.

SUPPORT PLAN OUTLINE:

  1. Reduce costs
  2. Minimise downtime
  3. Enhance levels of service
  4. Maximise control & accountability
  5. Receive user specific reports of your IT system
  6. Plan for expansion and scalability

Our experienced staff can Deliver:

  1. Detailed site inventory and network documentation
  2. 24/7/365 proactive monitoring
  3. Scheduled maintenance and automated software and patch updates
  4. Remote support for rapid problem resolution

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