Highly skilled Support 24/7
Our Service Desk team are available up to 24 x 7 to respond to your end-users’ queries and action any service tickets raised. Our monitoring tools enable our support team to remotely connect to your central servers, end-user PCs and networking systems to enable rapid investigation, diagnosis and problem resolution.
In many cases, the issues can be solved quickly without a site visit. In the event that queries require an on-site visit, our mobile technical team will respond at your premises. All service desk requests are logged in our service management system and each incident is tracked with a unique reference number.