What is Managed IT?

As in most other areas of the business environment, the key to success lies in the quality of the service provided and the relationship developed between the business and the managed service provider.

At DNA IT Solutions our aim is to develop long-term relationships with our customers by understanding their business challenges and providing proactive, high-quality services which deliver sustainable value.  We provide specialist technology experts to advise, plan and implement proven solutions and develop IT strategies compatible with your organisations objectives.

Our Managed IT Service is called DNA 4D-Care and our objective is to combine all of the Reactive, Proactive, NetAdmin and IT Manager services into the comprehensive service solution you need.

For organisations who want to retain internal IT resources, 4D-Care can be customised to fill the skills gaps or supplement your internal IT resources. For example, you might wish to outsource your IT Service Desk, or contract for regular Security Audits, or consolidate your multiple hardware maintenance contracts into a single service agreement, or outsource project management and implementation of an Office 365 or SharePoint project. DNA IT Solution’s 4D-Care can be tailored to accommodate any of these scenarios.