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Managed IT

Managed IT Services make compelling business sense for many organisations and immediate benefits can be gained by outsourcing some or all of your IT operations to the right partner.

Most industry forecasts point to significant growth trends in this area with an estimated 60% of large and small businesses having already integrated some type of managed service into their overall IT strategies.

At DNA IT our aim is to develop long-term relationships with our customers by understanding their business challenges and providing proactive, high-quality services which deliver sustainable value.

DNA IT provides specialist technology experts to advise, plan and implement proven solutions and develop IT strategies compatible with your organizations objectives.

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Call Us:  01 6510 300
Outside Ireland: +353 1 6510 300
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DNA IT – Unit J 2, Maynooth Business Campus, Maynooth,
Co. Kildare, Ireland.

What is Managed IT?

As in most other areas of the business environment, the key to success lies in the quality of the service provided and the relationship developed between the business and the managed service provider.

At DNA IT our aim is to develop long-term relationships with our customers by understanding their business challenges and providing proactive, high-quality services which deliver sustainable value.

DNA IT provides specialist technology experts to advise, plan and implement proven solutions and develop IT strategies compatible with your organizations objectives.

Our Managed IT Service is called DNA 4D-Care and our objective is to combine all of the Reactive, Proactive, NetAdmin and IT Manager services into the comprehensive service solution you need.

For organizations who want to retain internal IT resources, 4D-Care can be customized to fill the skills gaps or supplement your internal IT resources. For example, you might wish to outsource your IT Service Desk, or contract for regular Security Audits, or consolidate your multiple hardware maintenance contracts into a single service agreement, or outsource project management and implementation of an Office 365 or SharePoint project. DNA IT’s 4D-Care can be tailored to accommodate any of these scenarios

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KEY ASPECTS OF MANAGED IT

We manage your data security to ensure your IT systems remain free from viruses, ransomware, and other external threats and data breaches.

Our Service Desk is available up to 24×7 if required to respond to your end-users’ IT queries and dispatch an on-site systems engineer if required.

We provide a single point of management for all your ICT suppliers, including management of all warranty and hardware support.

We connect your servers, PCs and network systems to the DNA IT Monitoring Framework which enables our technical team to proactively monitor your systems’ performance and to remotely connect to diagnose and resolve problems.

We provide all of the proactive systems’ administration functions a typical IT department would deliver, including management of backup and recovery, system updates and patches, Active Directory, core systems and network performance review and scheduled maintenance.

DNA IT’s technical team designs, plans, tests, hosts and manages your disaster recovery and IT continuity to ensure rapid recovery from unplanned and critical failures.