Overview of Managed Service Type Agreements:
The method of support we utilize as part of our managed services agreements allows us to constantly monitor, maintain and address any potential issues before or as they arise. Managed service agreements are those employed to take a professional approach to managing your network.
Outlined below are some of the reports that DNA IT Solutions' systems generate in order to gather more accurate information and protect your business.
Daily Safety Checks Reports
These include some verification tasks first thing in the morning to ensure your business is running.
- Verification that your Server Backups are complete and status of same
- Verification that your Anti-Virus pattern is up to date
- Verification that your Email Systems are up and functional as expected
- Verification that your Hard-disks and memory health are fine.
- Verification that your Critical Event Logs are not showing any major issues
We’ll send you a short note of the results. If we find problems you can act fast to cut potential downtime or call us to fix the problem remotely for you. Either way you’re making an informed decision that will save you time and money.
