IT Service Plans
 

Managed Service - 24/7 Monitoring

'Always On' Monitoring of Core Systems

Daily Monitoring is a distinctly thorough process that runs constantly throughout the day to constantly ensure that:

  1. Operating systems are performing as expected (using windows services)
  2. Remote office connectivity and general Internet connectivity is functional via ping verification
  3. No ISP or email problems are occurring
  4. Your website is up and functional (If requested)
  5. Hardware monitoring on critical hardware such as hardware RAID Controllers, Fans SCSI cards, etc via SNMP.

Clean, easy-to-read reports allow management to see how thier IT systems are performing overall and to easily identify any potential weak points within the network.

Reports

IT Service - outage report

 

Managed Service 24/7 Monitoring Reports